Résumé du cours
This three-day, advanced course explains the fundamentals of OPTIC DL, emphasizing data collection from custom and out-of-the-box sources.
The training comprises theory and practical sessions where you learn to collect OPTIC DL data from – OBM Events, System Metrics from Agent Policies, Agent Metric Collector and SiteScope, BPM, Hyperscale Observability, and Custom Data Sources.
Highlights:
- Explore the internal OPTIC DL Cluster structure, deployment options, and limitations.
- Collect custom data into OPTIC DL.
- Perform data flow troubleshooting and enhance OpenText support interactions.
- Perform Data Collection on SiteScope, BPM, Operations Agent, Events, Kubernetes, and Custom Data sources in end-to-end scenarios.
Moyens d'évaluation :
- Quiz pré-formation de vérification des connaissances (si applicable)
- Évaluations formatives pendant la formation, à travers les travaux pratiques réalisés sur les labs à l’issue de chaque module, QCM, mises en situation…
- Complétion par chaque participant d’un questionnaire et/ou questionnaire de positionnement en amont et à l’issue de la formation pour validation de l’acquisition des compétences
A qui s'adresse cette formation
OPSB SMEs: APM, OBM, and SiteScope operators, IT professionals, and Monitoring SMEs
Pré-requis
To be successful in this course, you should have basic IT knowledge, and Linux experience is preferred.
Objectifs
On completion of this course, participants should be able to:
- Explain OPTIC and OPTIC DL.
- Describe the OPTIC DL data flow.
- Integrate Classic OBM with the OPTIC DL cluster.
- Perform a CI push to OPTIC DL.
- Collect Events from OBM.
- Collect custom data with CMI tools.
- Use the custom data in FLEX reports.
- Collect Metrics from Agent Policies.
- Collect metrics with Agent Metric Collector (AMC).
- Collect SiteScope agentless metrics.
- Collect Business Process Manager (BPM) data.
- Configure Hyperscale Collector with CLI.
- Configure Hyperscale Collector with UI.
- Use Hyperscale Observability data in OBM.
Contenu
Module 1: Course Overview
- Review the overall course objectives
- Explain the course flow
Module 2: Connecting and Verifying the Environment
- Provide an overview of the lab environment
- Connect to the lab environment
- Perform the lab environment operations:
- Using mMremoteNG
- In-lab file transfers
- Verify the lab machines
- Verify product availability – per-product
Module 3a: OPTIC DL Overview
- Explain what OPTIC is and what it does
- Comprehend the high-level OPTIC architecture
- Describe the high-level OPTIC infrastructure
- Explain what OPTIC DL is and what it does
- Demonstrate how the data flow works
- Explain the use cases
Module 3b: Integrating OBM Classic with OPTIC DL
- Explain the function of OBM-OPTIC integration
- Comprehend the integration process
- Employ integration techniques
Module 4a: OPTIC DL Data Collection from OPSB Components
- Describe how data collection works
- Explain policy and Agent Metric Collector (AMC)
- Explain how to collect data from Business Process Manager (BPM), Real User Monitor (RUM), and SiteScope
- Describe system metrics task flows
- Explain Reporting
Module 4b: OPTIC DL Data Collection from OPSB Components HyperScale Availability
- Explain Hyperscale Observability (HsO)
- Explain the HsO configuration tasks
- Discuss HsO targets:
- AWS
- Azure
- GCP
- Kubernetes
- Vmware
- Discuss HsO controls:
- OBM Policies
- OPTIC One UI
- Monitoring Service CLI
Module 5a: OPTIC DL Custom Data Collection
- Utilize custom data sources
- Explain the prerequisites
- Explain Open Data Ingestion
- Implement the process with CMI tools
Module 5b: Dashboards Overview
- Review the OOTB dashboards and reports to see the data collected in the previous labs
Module 5c: Troubleshooting for Support
- Explain the k9s and the Grafana tool
- Troubleshoot pods and logs
- Explain the custom tools
Anglais
Moyens Pédagogiques :